Privacy Policy for recoveringorphan.org
Last Updated: April 30, 2025
- Data Controller Information
Robert Day
info@recoveringorphan.org
Parent Organization: Five18 Family Services
- Introduction
This Privacy Policy outlines how recoveringorphan.org collects, uses, protects, and processes your personal data. It also describes your rights regarding your data under the General Data Protection Regulation (GDPR). This policy applies to all users of our website, including members of our discussion forum.
- Types of Data Collected
We collect the following personal data:
- Name
- Email address
- Postal address
- Forum posts and comments
- Legal Basis for Processing
We process your data based on your consent. Consent is granted when you become a member of recoveringorphan.org.
- Purpose of Processing
We collect your data for the following purposes:
- To facilitate forum participation and interaction.
- To communicate with you via email and other forms of communication.
- To provide access to member-only content and features.
- Data Retention
We store your data in perpetuity unless you request that your data be removed.
- Data Sharing
Your data is not shared with any third party and is strictly confidential to Recovering Orphan and the parent organization, Five18 Family Services.
- Data Security
We take data security seriously and implement the following measures:
- No Direct Payment Data Storage: We do not store or directly process credit card information, ensuring compliance with PCI regulations. We use secure payment tokens or IDs from payment gateways like Stripe, PayPal, and Authorize.net.
- Secure Payment Gateways: We integrate with PCI-compliant payment service providers for secure handling of payment data.
- File Protection: We provide file protection at the web-server level, restricting access to static files even if a user has a direct link.
- Content Restriction Rules: We allow users to restrict access to specific content based on membership levels, user roles, or other conditions.
- Integration with Security Plugins: We integrate with security plugins like Wordfence and iThemes Security to enhance overall site security.
- Two-Factor Authentication: We offer two-factor authentication (2FA) through integration with plugins like WP 2FA.
- Cookie Usage: We use cookies for temporary access to static files and to track free views, but these cookies do not store personal information.
- GDPR Compliance Features: We provide features to help users comply with GDPR requirements, such as the right to be forgotten and consent gathering.
- User Rights
Under GDPR, you have the following rights:
- Right to Access: You have the right to access your personal data that we hold.
- Right to Rectification: You have the right to correct inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): You have the right to request the deletion of your data.
- Right to Restriction of Processing: You have the right to restrict the processing of your data under certain circumstances.
- Right to Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Right to Object: You have the right to object to the processing of your data.
To exercise these rights, please contact us at info@recoveringorphan.org.
- Cookies and Tracking
We use cookies for temporary access to static files and to track free views. These cookies do not store personal information.
- International Data Transfers
[If data is transferred outside the EEA, specify the safeguards in place. If data is not transferred outside the EEA, state that explicitly.] Example: We do not transfer personal data outside the European Economic Area (EEA).
- Contact Information
For privacy-related inquiries, please contact:
Robert Day
info@recoveringorphan.org
